Delhi RERA Complaint & Project Status: How to Check Online (Delhi, 2026)

How-To Guide · Delhi RERA

Updated for 2026 · Claw Editorial

To check a Delhi RERA complaint status, open the official Delhi RERA portal, go to the complaint or case search, and enter the complaint number or a party name. To check a project or agent, use the registered projects or agents search. Claw tracks RERA and Delhi REAT matters by party name with alerts.

01Why Delhi RERA status is confusing

A homebuyer in Delhi, Noida-side NCR or Dwarka files a complaint against a promoter. Weeks later, nobody can say what happened. The date on the receipt has passed. The portal shows something, but it is not clear what it means.

Most of the confusion comes from one thing. People use the word “status” for three different questions. Is my complaint listed for hearing? Is this project registered? Has an order been passed? Each question has its own place on the portal.

This guide is for Delhi only. The authority is the Real Estate Regulatory Authority for the National Capital Territory of Delhi, usually called Delhi RERA. Its appeals go to the Real Estate Appellate Tribunal for Delhi, called the Delhi REAT in this guide. Other states have their own portals and their own tribunals, so do not use this guide for a project in another state.

02Complaint, registration and order: three different searches

Before you search, decide which of these you need. Using the wrong search is the most common reason people think the portal has no record.

Complaint status

This is about a dispute. It shows that a complaint was filed, which hearing it is listed for, and what stage it has reached. You need the complaint number, or the name of the complainant or the promoter. Only the people in the dispute care about this one.

Registration status

This is about the project or the agent, not about any dispute. Under the RERA Act, a project must be registered with the state authority before it is advertised or sold, and real estate agents must register too. The registration page shows the promoter, the project details and the registration number. A buyer checks this before paying any money.

Order search

This is about decisions. When the authority decides a complaint, the order is uploaded against the matter. An order tells you what the authority directed, such as a refund, possession or interest. It is the document you need for execution or for an appeal.

A complaint can only be filed against a project that is registered (or that should have been). So it often helps to run the registration search first. It confirms the exact promoter name and the registration number, which you will need when you search for complaints.

03Steps: check a Delhi RERA complaint status

Have your complaint number ready. If you do not have it, the names of the parties will do, but the search takes longer.

1. Open the official portal. Go to rera.delhi.gov.in. Do not use look-alike sites that ask for payment to show status. The official status search is free to view.
2. Find the complaint or case section. The portal lists matters before the authority by category. Choose the category that matches your complaint.
3. Search by number or party. Enter the complaint number if you have it. Otherwise enter the complainant name or the respondent name. Try the promoter name as it appears on the project registration.
4. Open the record. Read the current status and the next date of hearing. Read the last proceeding if it is shown.
5. Download the order. If an order has been uploaded, download it and save it. Write down the order date.
6. Set a reminder. The portal does not remind you. Add each next date to your own calendar.

If you filed the complaint yourself, you may also see it after logging in to your own account on the portal. Filing itself needs an account and a prescribed fee, so keep your login details safe.

04Steps: check a project or agent registration in Delhi

Do this before you pay a booking amount, and again if you hear anything worrying about a project.

1. Open the registered projects section on the Delhi RERA portal.
2. Search by project name, promoter name or registration number. Use the registration number from the brochure or the agreement if you have it. Spelling differences in project names are common, so try a short part of the name.
3. Check that the promoter name matches the name on your booking form and agreement. A project can be registered under a different company from the one that is selling to you.
4. Read the details. Look at the registration number, the validity period and the project description. Note if the validity has ended or has been extended.
5. For an agent, use the registered agents search and check the registration number the agent quotes.
6. Look for any complaints against the promoter using the complaint search described above.

05Ways to check, compared

There is more than one way to follow a Delhi RERA matter. They suit different people.

The portal is the primary record and you should always confirm key dates there. A tracking tool helps when you have many matters, or when you want one place that also covers the appeal stage. For a wider look at software built for this work, read our guide to RERA case management software in India.

06If you disagree with an order: the Delhi REAT

An order of Delhi RERA is not always the end. Under the RERA Act, a person who is not happy with an order of the authority can appeal to the Real Estate Appellate Tribunal. For Delhi, that is the Delhi REAT. Reports say it also serves the Union Territory of Chandigarh.

Here is the route in plain words.

1. Get the order. Download the certified or final copy and note the date.
2. Check the time limit. The Act gives a fixed period to appeal from the date of the order. Ask your lawyer the exact last date. Do not rely on a guess.
3. File the appeal at the Delhi REAT. A promoter who appeals against a money order may need to deposit an amount as a condition. Ask your lawyer what applies to your case.
4. Follow the appeal. The appeal has its own number and its own hearing dates. These are not shown on the RERA complaint page, so you must look for them with the tribunal.
5. Further appeal. A party who is still unhappy can go to the High Court on the grounds the Act allows. Here too the time limit is short.

This is the point where many people lose track. The matter moves from the RERA record to the tribunal record, and the same case now has a new number. Searching the old complaint number will not show the appeal. Searching by party name solves this, because the names stay the same.

This guide explains the route. It is general information and not legal advice. For a live deadline, speak to a Delhi advocate who practises before the authority and the tribunal.

07Common problems and how to fix them

• No record found. Try a shorter part of the name. Try the promoter’s company name instead of the project name. Check that you chose complaint search and not project search.
• Status looks old. Entries are uploaded by the authority, and there can be a delay after a hearing. Check again after a few days, and confirm with the office if a date is close.
• The order is not uploaded. Ask your advocate for the order copy, or apply for a certified copy through the registry. Note that the appeal period may run from the date of the order, not the date you receive it.
• Different promoter name. Projects are often held in separate companies. Match the name on the registration with the name on your agreement.
• Complaint pending a long time. Keep a record of every date. A lawyer can tell you if an application to list the matter earlier is the right step.

08Where Claw fits

Claw is an all-in-one legaltech platform for Indian advocates, law firms, and corporate legal teams, combining AI-based case search, an AI legal assistant (Legal GPT), case management, and compliance automation across all Indian courts and tribunals.

For Delhi RERA work, the useful part is tracking. Claw covers 9,102 forums, so a RERA matter and the later Delhi REAT appeal can sit in the same place. You track by party name, so the matter stays visible when the number changes at the appeal stage. You get alerts when something updates, so you are not refreshing a portal on every hearing date.

Claw also has AI case search over 30 crore+ judgments, with results in under 5 seconds. That helps when you want to read how the High Court and the tribunals have treated a point before your hearing. Case search and case tracking are different jobs, and Claw does both.

You need an account to track matters. Create a FREE Claw account to track Delhi RERA and Delhi REAT matters by party name, at clawlaw.in. The free plan is for individual advocates. Teams and enterprises are on paid plans. If you want to feed court data into your own systems, see using a litigation search API.

09Sources and further reading

• Delhi RERA (official portal): rera.delhi.gov.in
• Claw: clawlaw.in

Portal menus and fees can change. Always confirm on the official website. Last verified October 2026.

10Frequently asked questions